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Knowledge Base
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The contents of the online knowledge base are shown below. Please click a subject for more detailed information. You can also search the knowledge base documentation using the Search Page. If you cannot find the information you require, please log into your account and submit your query through the support request form.
General
- FileZilla Tutorial – Uploading files to your web space using FTP
 
Windows Hosting Packages
- Active Server Pages
- Disabling "Internal Server Error" Custom Error Pages
- Enabling Write permission on Files and Folders
- Microsoft Access Databases
- Windows File System
- Windows FrontPage Extensions
- Windows SSL
 
SQL Databases
- Backing up your MySQL database
- Backing up your SQL Server database
- Connecting to a SQL Server database using SQL Server Management Studio 2008
- Publishing SQL Server databases to live environment
 
Linux Hosting Packages
- CGI Scripts
- Custom Error Page
- Error Log
- mySQL
- Password Protection
- PHP
- Server Side Includes
- Unix File System
- UNIX FrontPage Extensions
- UNIX SSL
 
E-Mail
- Auto Responders
- Connecting to Mailboxes via Outlook
- Default Mail Routing
- E-Mail Forwarding
- Mail Virus Scanning
- Mailboxes
- Multiple Recipient Addresses
- SPAM Bouncer
- Webmail
 
Logs
- Data Transfer
- Disk Space
- Log Files
- Usage Statistics
 
Windows Scripting
- Sending e-mail with CDOSYS
- Sending e-mail with J-Mail
 
Billing & Administration
- Acceptable Use Policy
 
Reseller Hosting Packages
- Adding your company logo to your customer control panels
- Configuring resource limits on a web hosting package
- Creating a new web hosting package
- Creating custom templates for your hosting packages
- Enabling a control panel for your customers
- Including custom default files and folders in your new hosting packages
- Pointing a domain name to a hosting package
- Reseller Getting Started Guide
- Setting up Custom Name Servers
 
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