Recovery & Resilience

You can't eliminate every risk of failure. But you can decide how prepared your business is when one happens. We consider what could go wrong, what's at stake and what it would take to recover, long before those decisions become urgent.

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Recovery & Resilience

Plan for What Happens Next

When something goes wrong, the time to work out how you’ll recover has already passed.

 

Not every system is equally critical. Some could be unavailable for hours without major disruption. Others might bring your business to a standstill within minutes.

 

That’s why Recovery & Resilience is the fourth pillar of our Managed Cloud approach. We consider what your business depends on, how much downtime or data loss you could tolerate, and what recovery would involve. Those answers shape how your infrastructure is protected and managed.

The Problem

When You're Not Sure What Happens Next

Our Approach

Taking the Guesswork Out of Recovery

  • A single failure could bring your business to a standstill.
  • We identify critical risks and design resilience around what matters most.
  • You have backups, but aren't sure you could actually recover.
  • We look beyond backups to what recovering your systems actually involves.
  • You don't know how much downtime or data loss you could tolerate.
  • We establish realistic recovery priorities based on your business needs.
  • Your recovery plans look fine, but have never been tested.
  • We help test recovery arrangements rather than simply assuming they'll work.

What Good Looks Like

Recovery isn't just about having backups or a plan on paper. It's about making informed decisions on what needs protecting, how quickly systems must recover, and whether those arrangements would actually work when needed.

Plan for Failure

We don’t assume everything will keep working. We consider what could fail, how it would affect your business and what can reasonably be done to reduce the impact.

The Right Level of Redundancy

Not every system needs expensive failover. We weigh the cost of additional resilience against the disruption a failure could cause, so protection reflects what your business actually needs.

Data You Can Recover

A backup is only useful if the data can be restored. We consider what needs protecting, how it would be recovered and whether the backup arrangements are appropriate.

Realistic Recovery Objectives

Some systems can wait. Others can’t. We help establish realistic recovery priorities based on how long your business could tolerate disruption and how much data it could afford to lose.

Recovery That's Put to the Test

Recovery arrangements shouldn’t be trusted on assumptions alone. We help customers arrange and carry out recovery testing, identifying weaknesses before those plans are needed in a real emergency.

Protection That Keeps Pace

Your recovery needs can change as your business grows. We consider whether existing arrangements still provide appropriate protection as your infrastructure, applications and business priorities evolve.

Backup Is Only Part of the Picture

Having a backup doesn’t necessarily mean you’re ready to recover.

 

Imagine losing a critical server. You might have a perfectly good backup, but that doesn’t mean your applications, databases and services can all be brought back online quickly.

 

There’s often more involved than restoring files. Systems depend on each other, recovery takes time, and some things need restoring in a particular order.

 

That’s why we look beyond backups to understand what a successful recovery would actually involve.

 

Because the goal isn’t simply to recover your data. It’s to get your business working again.

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