Online Support

Our commitment to quality

Storm's certifications demonstrate our commitment to professionalism and continuous business improvement through our technologies, methodologies and working practises.

ISO 27001:2013

ISO 27001:2013

We are independently certified for ISO 27001. Demonstrating our dedication to protecting you and your clients from credit card fraud, confidentiality breaches and cyber threats by storing, transmitting and processing data as securely as possible.

ISO 9001:2015

ISO 9001:2015

We are also independently certified for ISO 9001. This is our Quality Management System which has been externally audited by an approved certification body and ensures that the managed hosting solutions we design, develop and maintain for our clients are of the highest standard.

 PCI Data Security Standard (PCI DSS)

PCI Data Security Standard (PCI DSS)

We are PCI DSS compliant company. And we can also provide you with your own independent certification to demonstrate that data you host on servers with us are also protected to this standard.

G-Cloud 5

G-Cloud 5

Our data centres are G-Cloud 5 approved suppliers, enabling us to provide the public sector with cloud and infrastructure solutions under the latest 2012 initiative. The G-Cloud framework allows public sector customers to buy pay-as-you go commoditised cloud based solutions through an agreement that is compliant, regulated and refreshed.

Cyber Essentials

Cyber Essentials

Cyber Essentials certifies that our data centre was assessed as meeting the Cyber Essentials implementation profile [BIS/14/696] and, at the time of testing, their ICT defences were assessed as satisfactory against commodity based cyber-attack.

Data Protection

Data Protection

Storm Internet adhere to the UK “Data Protection Act 1998” and the “EU Data Protection Directive (95/46/EC)” governing the rights and duties of companies to safeguard personal data.

 Carbon Managers

Carbon Managers

Storm Internet is a partner of Carbon Managers and the Trees4Business campaign. This partnership allows us to offset our remaining carbon emissions by 400%, making Storm Internet a 100% green company and boosting our standing in the green hosting category.

The core objective of the Trees4Business campaign is to plant over 100,000 trees each year, with a number of businesses from a range of sectors contributing to the programme. Storm Internet has committed to the planting of 500 trees each year and having been a member for 3 years now, has helped to plant around 1,500 trees in the Alladale Reserve, Scotland.

Data Centre Partners

Through our data centre partners we also hold the following additional ISO certifications:

ISO 14001 - Environmental management systems

ISO 14001 - Environmental management systems

Demonstrating our commitment to reduce the environmental impact of our activities. We know our industry is extremely power hungry which is why we’re working hard to reduce our carbon footprint.
ISO 20000 - Information technology - Service management

ISO 20000 - Information technology - Service management

Demonstrating our excellence and proving best practice in IT management, ensuring we achieve evidence-based benchmarks to continuously improve our delivery of IT services.
ISO 22301 - Societal security - Business continuity management systems

ISO 22301 - Societal security - Business continuity management systems

Allows us to identify and manage current and future threats to our business and take a proactive approach to minimizing the impact of incidents. Keeping critical functions up and running during times of crises and minimising downtime during incidents and improve recovery time.
ISO 17788 & ISO 17789 - Information technology - Cloud computing

ISO 17788 & ISO 17789 - Information technology - Cloud computing

As best practice, we reference this international standard guideline on Cloud computing overview and vocabulary when engaging customers as they outline and define common cloud computing terms to be used and references architecture on how the various aspects of cloud computing relate to one another.

Award Winning

Over the years Storm Internet has collected a number of awards. They reflect a core methodology by which we empower our clients by providing them with the technology and tools they need to accomplish their goals efficiently.

These awards also provide us with the means to assure our clients that they have indeed made the right choice by choosing Storm Internet – that we’re more than just another provider; we’re a partner in technology. And by being honest and fair, and operating transparently with the services we provide and the equipment we use to provide them, we hope to communicate to those who do business with us that they are valued. These awards reflect our commitment. They reflect our clients.

Don’t just take our word for it

Over 14,000 happy retailers & brands use Storm Internet

From the offset, Storm took the time to understand our problems and gave us confidence they could provide solutions to our issues. We've not been disappointed. Read More

Elliot Price - Elizabeth Shaw

Storm made us as the customer feel like we were valued. I think they are one of the best managed hosting companies out there! I have recommended Storm to several other people who have also been very pleased. Read More

Chris Palmer - Mystery Shoppers

Chris Palmer - Mystery Shoppers

The Storm guys rectified any issues quickly and without needing any prompting from us. Being able to contact the MD is a real bonus, it's good to know that you have the right person's ear for what is critical to us. Read More

Bob Baker - Signum International

Bob Baker - Signum International

We had several issues with previous hosting providers including their communication, support and performance. With Storm Internet any issues have been resolved immediately and the support system is really easy to use. Read More

Sim Sekhon - Legal4Landlords

Sim Sekhon - Legal4Landlords

If you need a responsive company to help with your web needs, then you can do no better than to call Storm Internet. Their dedicated team will help out in the most pressing of circumstances. Read More

Anna Stefaniak - YKK Europe

We rely on Storm, 5 years and counting. They elevate managed hosting to a whole new level and speak our language. Read More

Mike Bowen - Channel and Mobile Solutions

We need a website that is up and running at all times, and Storm delivers. They go the extra mile. Read More

Michael Saracevas - Cool Milk

Storm designed and proposed a dedicated Private Cloud infrastructure that not only met our needs for current business IT operations but also allowed for future growth. Read More

Theo Constantinides - Synbiotix Solutions Ltd

0800 817 4727