This form is to be used only by individuals who are not already customers of Storm Internet. If you are a customer and wish to raise a complaint, please log into your account by clicking here and raise a ticket specifing "Complaint" as the Issue Category. We take every complaint very seriously and a member of our customer service team will personally review your feedback. Please expect a response within 5 working days. All legal correspondence must be sent to our head office address as listed on this page. We will not accept legal notices sent to us electronically.