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Complete Care | Azure Made Easy

Managing Azure can be tricky and expensive to get right. That’s why our experts are with you every step of the way to guide you through your Azure journey. From planning and setup, to 24/7 support and ongoing optimisation – we make sure everything runs smoothly and securely, without wasting a penny.

 

See our 4-Step Strategy for Azure Support below…

How can we help?

Our 4-Step Strategy

1. Consult.

Your designated Azure experts take the time to understand your business – your current setup, challenges, goals, and support needs. This insight allows us to design a tailored solution that supports your growth and budget. Every environment follows Azure best practices, with resilience and disaster recovery strategies built around your needs.

 

  • •   Consultation with designated team of experts
  • •   Bespoke hosting solutions
  • •   Aligned with Microsoft’s industry best practices
1. Consult.

Our 4-Step Strategy

2. Design.

Your dedicated experts use the insights from the consultation process to design an environment that addresses your challenges and supports growth. From designing infrastructure to the support you receive going forward, our experts are here to make sure everything runs seamlessly to support your business.

 

  • •   Designed by experts around your business
  • •   Redundancy options
  • •   Disaster recovery strategies
  • •   Ongoing cost-optimisation
  • •   Option to provision new servers
  • •   Custom SLAs for rapid response
2. Design.

Our 4-Step Strategy

3. Migrate.

Our experts can handle every aspect of your migration to Azure. We plan, implement, test, validate and optimise your bespoke environment, available round-the-clock to ensure a seamless migration. Migrating to Azure has never been so easy!

 

  • •   Full migration management
  • •   Structured planning and testing
  • •   Post-migration validation and optimisation
3. Migrate.

Our 4-Step Strategy

4. Manage.

With Storm, you never need to worry about your Azure environment. Our experts monitor and optimise 24/7 – so it’s always performing at its best. Your support pod are always on hand to answer your questions and support tickets.

 

  • •   Proactive 24/7 monitoring
  • •   Automated alert resolution
  • •   Flexible SLA’s
  • •   Ongoing Azure optimisation
  • •   Optional full-stack support
4. Manage.

Keep Azure Secure

Clients trust you with their sensitive information – our job is to keep it safe. Storm’s Azure managed security services include 24/7 proactive human and AI security monitoring, along with a plethora of features to keep your data secure.

24/7 Managed Security

Your dedicated support team of certified Azure Solutions Architects are available 24/7 to monitor your environment and respond to any support queries you have. They apply strict security controls such as patch management, service hardening, antivirus, and firewall configuration to ensure your environment is optimised in accordance with Azure’s industry best practices – putting security at the forefront of design.

Certified Hosting

We understand how important it is for growing organisations to meet regulatory compliance and governance standards . That’s where our experts can help! We combine our Azure expertise with the knowledge gained from the consultation process to ensure all your compliance needs are met.

Performance Monitoring

Your Azure platform is monitored 24/7 by expert engineers and AI-driven analytics, ensuring maximum uptime and optimal performance. With real-time threat detection and vulnerability scans, our holistic approach to security keeps your environment available, secure, and performing at its best – whenever you need it.

Let us know how we can help you.

Right this way...

How can this service benefit your business?

Our experts understand that your Azure environment needs to be designed around your business to ensure efficiency and growth. It’s this tailored, expert-led approach driven by honest advice and customised solutions that sets us apart. How do we do it?

Cost Optimisation

We are well aware of the headaches caused by unpredictable cloud costs. Our services are designed to alleviate cost challenges through expert design, proactive communication and bespoke configurations. With Storm, you can be confident that your Azure environment is designed to work around your budget.

Availability and performance monitoring

Your Azure resources are continuously monitored for performance and availability. We proactively fine-tune your environment to maximise resource utilisation and uptime. Need more? We can enhance your platform with a variety of techniques to help it run at its peak, all the time.

Backup & Disaster Recovery

Your infrastructure can be backed up regularly and securely, with rapid restore capabilities in place to ensure minimal downtime and data loss. Our Azure experts use the consultation process to create a backup and disaster recovery plan that meets your business needs and budget.

Azure Expertise

Our service provides you with 24/7 on-demand access to Azure experts without the cost of building an in-house team. Get the support you need, when you need it, to keep your Azure environment efficient, secure, and always performing at its best.

Custom SLAs for Uptime Guarantees

Your Azure environment underpins critical workloads and business operations. That’s why Storm provides custom SLAs, carefully tailored to your application needs and availability targets. By understanding your Azure deployment and business objectives, we build service levels that ensure your infrastructure, support, and costs are perfectly aligned for resilience and performance.

Seamless Scalability

Azure is built for scale – and so is our support model. Whether you’re adding VMs, expanding storage, or launching into new regions, Storm makes Azure scaling predictable and efficient. No resource contention, no unexpected costs – just smooth, straightforward expansion designed around your evolving needs.

Application Support Options

We are able to help with your applications too! If you’re using Windows & Linux Operating systems, our engineers are experienced supporting with the following:

  • Windows & Linux Operating System support
  • Investigation of server error messages
  • Database related issues
  • Performance optimization
  • SSL certificates

Azure Support Overview

Transparency is at the heart of every successful partnership. Here’s what you can expect from our Azure support:

Self-managed Business Cover (5 days | 8 hours/day) 24/7/365 Cover
Service Level Agreement
LiveChat & ticketing during business hours (8 hours per day / 5 days per week)
24/7/365 LiveChat & ticketing
L1 Communications
L2 Resolution
Incident Reporting
<30 Minute Response Time
Standard Support
Pricing
Cost per month
from £500
from £1,200

Talk to an Azure Solutions Architect

Need help building, migrating, or optimising your Azure environment?

Let's start with a conversation

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Storm Internet wins Best Hosted Provider at 22nd ISPA Awards Storm Internet wins Best Hosted Provider at 22nd ISPA Awards

Storm Internet wins Best Hosted Provider at 22nd ISPA Awards

Over the years Storm Internet has collected a number of awards. They reflect a core methodology by which we empower our clients by providing them with the technology and tools they need to accomplish their goals efficiently.

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