Online Support

24/7 Proactive server monitoring

Storm’s Server Monitoring opens up an easy road to peace-of-mind hosting. Keep an eye on your goals while we keep ours on your hosting availability & security. Add custom monitoring features to your hosting for a tailored hosting environment that works the way you do. Just tell our team what you want an eye kept on, and we’ll do the rest.

  • Tell us which systems, servers, and software services to monitor
  • Issue custom instructions when certain conditions are met
  • Sit back and relax. We'll keep an eye on your server resources

Tailored to keep critical services running

Storm’s proactive server monitoring does more than just check whether your servers are online. Tell us which software services to monitor, and how to react when a certain condition is met (e.g. “high load” or “service not started”).

24/7 proactive web site uptime monitoring

Our support team monitors your server and websites 24/7/365. If anything stops responding we’ll proactively investigate and bring it back online ASAP. You won’t need to make a call or log a ticket, which means more time for other tasks, and zero interruption when you’re taking time off from work.

Resource monitoring

Real-time reporting of resource-usage and activity on your ports and services makes informed decisions a little easier. Set up your custom alerts to be notified of network and server activity and when resource thresholds are reached. Extend your support team into ours with tailored SLAs and optional Custom Escalation Procedures (CEP).

Custom Escalation Procedures

Switch off and take it easy while you’re having dinner with the family. With our Custom Escalation Procedures (CEP) enabled we’ll keep a vigilant eye out for predefined alerts generated by your sites or servers. Need a service restarted once an alert is received? Should we reboot a server, or employ load balancing measures? Whatever your instructions, it’ll be followed to the letter without delay.

Web Application Firewall (WAF)

Storm’s web application firewall qualifies traffic in real time to block malicious visitors and harmful sources. An additional layer of WAF protection is added with the OWASP ModSecurity Core Rule Set (CRS) which delivers WAF critical security risk attack prevention as determined by A-list security experts.

Don’t just take our word for it

Over 14,000 happy retailers & brands use Storm Internet

Elizabeth Shaw

From the offset, Storm took the time to understand our problems and gave us confidence they could provide solutions to our issues. We've not been disappointed. Read More

Elliot Price - Elizabeth Shaw

Mystery Shoppers

Storm made us as the customer feel like we were valued. I think they are one of the best managed hosting companies out there! I have recommended Storm to several other people who have also been very pleased. Read More

Chris Palmer - Mystery Shoppers

Chris Palmer - Mystery Shoppers

Signum International

The Storm guys rectified any issues quickly and without needing any prompting from us. Being able to contact the MD is a real bonus, it's good to know that you have the right person's ear for what is critical to us. Read More

Bob Baker - Signum International

Bob Baker - Signum International

Legal4Landlords

We had several issues with previous hosting providers including their communication, support and performance. With Storm Internet any issues have been resolved immediately and the support system is really easy to use. Read More

Sim Sekhon - Legal4Landlords

Sim Sekhon - Legal4Landlords

YKK Europe

If you need a responsive company to help with your web needs, then you can do no better than to call Storm Internet. Their dedicated team will help out in the most pressing of circumstances. Read More

Anna Stefaniak - YKK Europe

Channel and Mobile Solutions

We rely on Storm, 5 years and counting. They elevate managed hosting to a whole new level and speak our language. Read More

Mike Bowen - Channel and Mobile Solutions

Cool Milk

We need a website that is up and running at all times, and Storm delivers. They go the extra mile. Read More

Michael Saracevas - Cool Milk

Synbiotix Solutions Ltd

Storm designed and proposed a dedicated Private Cloud infrastructure that not only met our needs for current business IT operations but also allowed for future growth. Read More

Theo Constantinides - Synbiotix Solutions Ltd

Storm Internet wins Best Hosted Provider at 22nd ISPA Awards Storm Internet wins Best Hosted Provider at 22nd ISPA Awards

Storm Internet wins Best Hosted Provider at 22nd ISPA Awards

Over the years Storm Internet has collected a number of awards. They reflect a core methodology by which we empower our clients by providing them with the technology and tools they need to accomplish their goals efficiently.

Read More
0800 817 4727