Online Support

Full DNS control at your fingertips

Log into the Storm Account Portal to safely add, manage, or transfer domains. With easy-to-follow instructions, rapid assistance, or the option to let Storm manage registrations, DNS updates and changes, you’re covered from every angle.

  • Need help? We'll manage your DNS for you
  • DIY? Learn how with easy-to-follow instructions
  • It's secure. We'll keep your domains protected

Full DNS management and support

DNS can be tricky, even with years of experience. But with Storm it’s easy with 24/7 assistance always just an email or a ticket away.

Attack Protection

DNS Servers are an attractive target for attack as successfully taking one down can take out thousands of web sites all in one go. Hand over the management of your DNS Server to Storm and free yourself from the worry and disturbance posed by this threat. Storm’s security centre tackles any threats head on, keeping your DNS system safe from hacks and breaches.

Full DNS management

Storm’s DNS control panel includes easy-to-understand instructions, definitions, and examples to simplify complete DNS management. Add or remove domains and subdomains, or create aliases and redirects. Use the zone editor for more nuanced control of your name server records.

Use any browser

Storm’s DNS management interface is platform-independent and can work in any web browser already installed on your computer, tablet, or smartphone. Managing DNS from anywhere is easy and straightforward.

We'll do it for you

You’re a pro at what you do – feel free to leave DNS management to us. Log into your Storm account and easily create a ticket with your DNS requests or questions. Fast response times and rapid action by Storm’s award winning 24/7/365 support team helps you move forward faster.


DNS is an acronym for Domain Name System, and works like a directory or phone book. Like names in a normal phone book, your domain has an address for each of its features which tells other servers on the internet where to send your email, or where to find your website.

All DNS changes are synchronised with our master database in seconds, and picked up by other DNS servers over a period of 24 hours. Realistically, however, the changes you make will start reflecting across the internet within a few minutes.

You can start making DNS changes as soon as your Storm account is active. Remember that changes can only be made to domains to which you have ownership rights or full access.


Storm’s 24/7 migration team is standing by to take charge of your move to Storm. We’ll take care of the technical details and ensure everything is running smoothly before the final transition.

Don’t just take our word for it

Over 14,000 happy retailers & brands use Storm Internet

Elizabeth Shaw

From the offset, Storm took the time to understand our problems and gave us confidence they could provide solutions to our issues. We've not been disappointed. Read More

Elliot Price - Elizabeth Shaw

Mystery Shoppers

Storm made us as the customer feel like we were valued. I think they are one of the best managed hosting companies out there! I have recommended Storm to several other people who have also been very pleased. Read More

Chris Palmer - Mystery Shoppers

Chris Palmer - Mystery Shoppers

Signum International

The Storm guys rectified any issues quickly and without needing any prompting from us. Being able to contact the MD is a real bonus, it's good to know that you have the right person's ear for what is critical to us. Read More

Bob Baker - Signum International

Bob Baker - Signum International


We had several issues with previous hosting providers including their communication, support and performance. With Storm Internet any issues have been resolved immediately and the support system is really easy to use. Read More

Sim Sekhon - Legal4Landlords

Sim Sekhon - Legal4Landlords

YKK Europe

If you need a responsive company to help with your web needs, then you can do no better than to call Storm Internet. Their dedicated team will help out in the most pressing of circumstances. Read More

Anna Stefaniak - YKK Europe

Channel and Mobile Solutions

We rely on Storm, 5 years and counting. They elevate managed hosting to a whole new level and speak our language. Read More

Mike Bowen - Channel and Mobile Solutions

Cool Milk

We need a website that is up and running at all times, and Storm delivers. They go the extra mile. Read More

Michael Saracevas - Cool Milk

Synbiotix Solutions Ltd

Storm designed and proposed a dedicated Private Cloud infrastructure that not only met our needs for current business IT operations but also allowed for future growth. Read More

Theo Constantinides - Synbiotix Solutions Ltd

Mandon Software

Whatever challenges you throw at them, Storm is always up to the task. Having them onboard is like having a complete tech team on duty 24/7 Read More

David Allaway - Mandon Software

Jayex Technology

Our needs had to be precisely matched and, unlike AWS or Google, Storm could do it Read More

Matteo Marcolini - Jayex Technology

Quantock Design

Their support makes us look good Read More

Gavin Sadler - Quantock Design


The support guys have been brilliant in sorting every issue, the support provided and the price that we pay is far better than what other hosting providers had quoted us Read More

Justin Smith - Breakerlink


Storm Internet offered everything we needed. The support is there 24/7 and it is on a personal level. We feel like a business partner. Storm have helped us to optimise our server and keep everything running smoothly Read More

Omar Farra - Nitrotek

Storm Internet wins Best Hosted Provider at 22nd ISPA Awards Storm Internet wins Best Hosted Provider at 22nd ISPA Awards

Storm Internet wins Best Hosted Provider at 22nd ISPA Awards

Over the years Storm Internet has collected a number of awards. They reflect a core methodology by which we empower our clients by providing them with the technology and tools they need to accomplish their goals efficiently.

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