Online Support

Get award-winning site & server management wherever you host

You don't need to host with Storm to have sites and servers that are always up and running, backed up, and bullet-proof secure. We’ll manage them so that you can work without distraction. Less worry. No more emergency calls.

  • Support for Linux & Windows servers
  • Submit custom maintenance requests, 24/7
  • Uptime, security, and backups included by default

Business as usual, always

With a multi-discipline approach to server and website management, we deliver 24/7 full-scope care of your online assets. Add custom instructions to tailor our service to the way you work.

Website & Server Uptime Monitoring

You'll never need to notify us of downed sites or servers. We monitor alerts and notifications 24/7 for hiccups to prevent them becoming problems. Service unavailable? We're already working to get you up and running again. Minimal disruption, more peace of mind.

On-demand Expertise

Doing it yourself is a rewarding experience. But sometimes you just need a little guidance to get the job done. Get in touch with your Storm Tech Team for expert server-related guidance, any time, day or night.

Windows and Linux Support

Your Storm Tech Team consists of engineers carefully selected to match your needs - from infrastructure to software. Whether you're running Windows, Linux, or both, you'll be backed by more than 150 years of combined experience supporting Windows and Linux operating systems.

Configuration Changes & Optimisations

Ever spent time diagnosing and fixing operating system or software package issues? You shouldn't lose hours or days chasing misplaced semicolons, scouring help forums or learning how to write obscure scripts. Tell us which changes or fixes you need to make, and we'll take care of it.

Security Management, Updates & Patching

Time spent scouring security logs or applying updates and patches isn't time spent doing what you love. We'll keep your servers patched and updated against the newest threats and vulnerabilities, and harden them to cutting-edge PCI-level security.

Resource Management

What if you didn't have to drop everything to deliver the quality of service your end-users expect? We're keeping an eye on traffic and server loads, and adjusting computing resources to keep you ahead of bad reviews and mean tweets.

Managed Backups and Disaster Recovery

We've got the unforeseen covered. We'll ensure that your backups are up to date and verified. Need a full or partial on-demand restore? Just get in touch with any member of your Storm Tech Team for rapid assistance to minimise downtime and data loss.

A Personalised Service

We're with you for the long haul from the moment you sign up. Share your ideas and goals, and we'll work with you to make them happen – even if we have to invent new solutions or bend the rules. These aren't just fancy words; our one-on-one commitment to our clients is demonstrated through our various awards.

Case Study

Storm made us as the customer feel like we were valued. I think they are one of the best managed hosting companies out there! I have recommended Storm to several other people who have also been very pleased.

Chris Palmer

Mystery Shoppers

Don’t just take our word for it

Over 14,000 happy retailers & brands use Storm Internet

Elizabeth Shaw

From the offset, Storm took the time to understand our problems and gave us confidence they could provide solutions to our issues. We've not been disappointed. Read More

Elliot Price - Elizabeth Shaw

Mystery Shoppers

Storm made us as the customer feel like we were valued. I think they are one of the best managed hosting companies out there! I have recommended Storm to several other people who have also been very pleased. Read More

Chris Palmer - Mystery Shoppers

Chris Palmer - Mystery Shoppers

Signum International

The Storm guys rectified any issues quickly and without needing any prompting from us. Being able to contact the MD is a real bonus, it's good to know that you have the right person's ear for what is critical to us. Read More

Bob Baker - Signum International

Bob Baker - Signum International

Legal4Landlords

We had several issues with previous hosting providers including their communication, support and performance. With Storm Internet any issues have been resolved immediately and the support system is really easy to use. Read More

Sim Sekhon - Legal4Landlords

Sim Sekhon - Legal4Landlords

YKK Europe

If you need a responsive company to help with your web needs, then you can do no better than to call Storm Internet. Their dedicated team will help out in the most pressing of circumstances. Read More

Anna Stefaniak - YKK Europe

Channel and Mobile Solutions

We rely on Storm, 5 years and counting. They elevate managed hosting to a whole new level and speak our language. Read More

Mike Bowen - Channel and Mobile Solutions

Cool Milk

We need a website that is up and running at all times, and Storm delivers. They go the extra mile. Read More

Michael Saracevas - Cool Milk

Synbiotix Solutions Ltd

Storm designed and proposed a dedicated Private Cloud infrastructure that not only met our needs for current business IT operations but also allowed for future growth. Read More

Theo Constantinides - Synbiotix Solutions Ltd

Storm Internet wins Best Hosted Provider at 22nd ISPA Awards Storm Internet wins Best Hosted Provider at 22nd ISPA Awards

Storm Internet wins Best Hosted Provider at 22nd ISPA Awards

Over the years Storm Internet has collected a number of awards. They reflect a core methodology by which we empower our clients by providing them with the technology and tools they need to accomplish their goals efficiently.

Read More
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